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Knoah Soft

1. KnoahSoft Harmony Liability Recording Solutions

Category: Content Management Type:Tools

Harmony Standard Edition comes complete with the required tools, functionality, and features organizations need to ensure that agent/customer interactions are recorded and that they meet the highest standards of service and care

The Standard Edition includes call recording with screen capture; a web-based dashboard; silent monitoring; and the ability to produce numerous reports with the included custom report builder.

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